Know Your Customer (KYC)
Anti-Money Laundering (AML)

HM Revenue & Customs Certifies OfficeServ as a Companies Service & Virtual Office Provider. Our MLR License no: XEML00000176926.

We are required by Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) requirements to obtain proof of ID and proof of address documents for all customers who use
our address services. More information can be found at the following helpful link:

All documents should be submitted in full colour and be a high quality scan or photo. No information should be covered up or hidden. ID Documents must be valid and not expired. When photographing any documents make sure all four corners are shown and images are in clear focus. You must provide one document from type A and one from type B dated within the last three months. 

For help and more information on submitting your ID documents please click here to see our support centre.

Photo ID: Type A

  • Passport
  • Current UK Photo-Card Driving
    Licence (Full or Provisional)
  • Current Full EU Photo-Card Drivers Licence
  • UK Armed Forces / UK Police ID Card
  • EU Member State ID Card
  • UK National Identity Card

Proof of Address: Type B

  • Utility bill (Gas, Electricity or Water)
  • Landline Telephone Bill (Not
    Mobile Phone Bill)
  • Domestic Council Tax Bill
  • Bank/Building Society Statement
  • Credit Card Statement
  • Certificate of Insurance
  • Store Card Statement
  • UK Payslip
  • P45/P60 Statement
  • HMRC Coding Notice
  • Mortgage Statement

Documents can be securely uploaded via our website or sent to us via post.


Or via post: OfficeServ, Unit A, 82 James Carter Road, Mildenhall, IP28 7DE