Forwarding & Answering

We can provide anything from simple call forwarding to a full real person reception service. All tailored to your requirements. This can be a great addition to use in conjunction with one of our Virtual Office Services. Lead capture, appointment booking, message taking or attendant transfers, we can provide it all.

Announced preference transfer

When you outsource your telephone answering to OfficeServ, you’ll be handing it over to a UK-based team who have all the systems, training and experience to give your customers the kind of experience that will improve your sales, customer satisfaction and retention. You’ll never miss a call again, with our 24/7 telephone answering – no more messages, no more voicemail and no more missed opportunities. Our three-ring rule means our agents answer every call within three rings. Your clients get a swift, efficient response. And you get happier, satisfied customers.

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Simple Fowarding

  • Included International Forwarding
  • Included Mobile Forwarding
  • Included Unlimited Minutes
  • Included Business Voicemail
  • Included Time Based Forwarding
  • Included International Numbers
  • Included 0800 Numbers & More

Reception Service

  • Included Unlimited Minutes
  • Included Conditional Forwarding
  • Included Announced Transfer
  • Included Message Taking
  • Included Time Based Voicemail
  • Included Multiple Call Handling
  • Included Home Office Phone


What area code will my telephone number have?


We offer all UK geographical area codes. We can also provide 03, 0800, premium & international numbers. 0800, premium and international number may incur extra set up/monthly fees.

Can I keep the telephone number we already have?


Absolutely, we can port all UK numbers to our telephone systems. As long as you have the rights to do so and your current provider allows this. This is also the case if you wish to stop using our services, your telephone number/s remain yours, until you cancel.